ACCEPTANCE OR THE TERMS AND CONDITIONS:
Receipt of these terms or written acceptance by the Caterer of the Client’s order and deposit shall be deemed to constitute unqualified acceptance of these conditions.

BOOKINGS:
The Caterer is happy to hold provisional dates and reserve them for you, but only if bookings are accompanied by a 10% deposit will that date become firm and binding. If a provisional date is held for you and a firm booking comes in, The Caterer will give you the option to take up the date, or release it. Taking the date will require the deposit above.
Deposits are non-refundable in the case of cancellation (see: Cancellation) but The Caterer will do our utmost to accommodate a new event date on postponement without obligation to do so. The deposit paid will be carried over in the case of a postponement.

MENUS & MENU ITEMS:
Menu substitutions or alternatives can be made without any prior notice, by replacing an item or increasing the quantity of another menu item. Finishing food Items are used for the purpose of presentation and decoration only. Where these can be eaten they do not become an exclusive item per person. Selection Items are based on a 20% overrun but do not represent absolute choice.

DIETARY ISSUES AND INTOLERANCES:
As The Caterer uses foods containing gluten in our kitchen, The Caterer cannot 100% guarantee that any of our dishes are gluten free or wheat free, All food is prepared in kitchens where nuts, gluten and other allergens could be present and our descriptions cannot include all ingredients. Therefore, The Caterer cannot 100% guarantee that any of our products or ingredients are free from nuts or nut derivatives, shellfish or shellfish derivatives or fish bones. The Caterer do our utmost to reduce risk and cross contamination, if you have a food allergy or intolerance’s you must make us aware beforehand.

WASTE DISPOSAL:
The Caterer are assuming that The Caterer would be able to use the Waste Disposal facilities of the venue to dispose of all food and litter waste generated through this event.

INVOICE:
The Client will be invoiced before the event date and final payment, less the previously paid deposit, and is required in full 7 days prior to the event. The price quoted for an event by the caterer to the Client is based on the original quoted numbers and style of event.
Should there be any deviation from this original number, the caterer will produce an extra invoice, which is payable before the event or at the very latest, on the day.

CATERING FACILITIES:
The Caterer will require water, electric and fire exits. When using your own marquee service tent or kitchen area it must have appropriate flooring (e.g. coconut) and exits – water, on hand or very near and at least 3 electric points working at full 13amp rating with fuse board. Any interruptions to service must be clearly stated and agreed by both parties.

CANCELLATION & POSTPONEMENT:
The Caterer reserves the right to charge a cancellation fee of 25% if the proposed event is postponed or cancelled within 90 days of the initial event date on the Caterers proposal. The booking deposit would normally cover this.
In the case of postponement, the Caterer agrees to defer this condition and carry the deposit forward to a stated revised date.

FINAL NUMBERS:
Invoices are based on the price quoted, or on the numbers actually catered for, should this be higher. Should final numbers decrease within seven working days before the event the higher original figure will be charged for. Should the numbers rise during this time; this can normally be accommodated with 24 hours notification.

VENUE ADMISSION & COMMISSION CHARGES:
The Caterer will pay a venue rate of 2.5% when providing outside catering on behalf of a customer to the venue, Venues that charge additional fees such as Kitchen supplements or Outside Catering supplements will be the responsibility of the customer unless otherwise stated by The Caterer.

FORCE MAJEURE:
The Caterer cannot accept liability or pay compensation where the "performance or prompt performance of our contractual obligations is prevented or affected by circumstances amounting to force majeure". Such events may include, but are not limited to, war or threat of war, riots, civil strife, terrorist activity, industrial action, natural or nuclear activity, undue windy conditions, fire or any other events outside The Caterers control.

CLAIMS:
A claim that the services are not in accordance with the Contract will not be accepted by the Caterer unless written notice is given to the Caterer within five days of the provision of the services, stating the grounds of the claim and enclosing any supporting evidence. The Caterer's liability (if any) to the Client in respect of any defect in the provision of the Service or for any breach of contract by the Caterer or its servants or agents shall be limited to the Price.

INSURANCE
The Caterer will maintain a general liability insurance policy during the term of this Catering Contract and the Client agrees to hold the Caterer harmless for any damage, theft or loss of the Caterer’s equipment, plates and utensils including any motor vehicles that may occur at the catered event by anyone attending the event.

GDPR
The Clients data and information will not be sold or shared with any other company outside of the Caterers group of companies. The Caterer may use this information from time to time promote other related services.

APPLICABLE LAW
This contract shall be governed by the laws of the United Kingdom If in the event that either party brings a suit or other action against the other to enforce this Catering Contract or seek for damages with respect to the default of above listed obligations. The party that is ruled in favor shall be due the recovery of all costs and reasonable Legal fees.